Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, physical address, payment information, and information about your pets. We also collect information about your use of our platform, including booking history, communications with providers, and device/browser information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions and payments, communicate with you about bookings and services, send promotional communications (with your consent), ensure safety and security on our platform, and comply with legal obligations.
3. Information Sharing
We share your information with service providers who help us operate our platform (payment processors, email services, cloud hosting), with dog care providers when you make a booking (name, contact info, pet details), and as required by law or to protect rights and safety.
4. Data Security
We implement appropriate security measures to protect your personal information, including encryption of data in transit and at rest, secure payment processing through Stripe, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings or by contacting us. You may also opt out of promotional communications.
6. Cookies
We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@hausdogs.com.